Behavior is not random.
It is structured, but not yet understood.
Fragmented signals,
reconstructed into
real journeys.
The Journey Reconstruction Engine assembles individual paths from raw events, merges them into clusters, and resolves clusters into behavioral archetypes — without sampling, without aggregation, without losing the individual.
Analytics shows what happened.
Sentio explains
why.
Every observation resolves into a behavioral pattern with a causal mechanism — not a metric, not a trend, not a "suggested action".
Inferences are generated by the system, not authored.
Users churn 48h after pricing page exposure
Anchored on competitor pricing accessed in prior session. Perceived value gap exceeds tolerance threshold (Δ=0.42).
High engagement, low conversion in 'Plus' tier
Feature parity across 3 tiers triggers paralysis. Hover-time on comparison row exceeds 14s in 72% of sessions.
Repeated visits without purchase, 5–9 day cycles
Cross-referencing 2–3 alternatives. Decision held in suspended evaluation until external validation signal arrives.
Onboarding completion drops at step 3
Working-memory load spikes from 3.2 → 7.4 units. Field density exceeds processing budget for primary archetype.
A cognitive system,
not a dashboard.
Behavioral Signal Engine
Ingests raw events across web, app, product, support, payment and offline touchpoints. No sampling.
Journey Reconstruction System
Rebuilds continuous user journeys from fragmented sessions and cross-device identity.
Intent Inference Model
Infers cognitive intent and motivation behind action sequences using latent behavioral structure.
Friction Detection Layer
Localizes friction at the micro-interaction level and attributes it to cognitive cause.
Conversion Driver Engine
Isolates the behavioral triggers that move users from intent to commitment.
Churn Causality Mapper
Traces churn back to its originating perception event, not its terminal action.
Run a behavioral
diagnosis on your
surface.
Sentio simulates a partial diagnostic on your live property — friction localization, churn projection, and conversion optimization potential. Full inference report unlocked on access.
Est. 10–15s · partial output
Outcomes, not
testimonials.
Onboarding friction resolved at cognitive layer
Identified working-memory overload at KYC step 3; restructured field grouping.
Comparison-paralysis cluster converted
Detected 12,604 users in suspended evaluation; deployed cohort-specific commit trigger.
Pricing-page value mismatch repaired
Causally traced 4,201 churn events to pricing exposure; recalibrated tier framing.
Customers do not behave
randomly. They follow
hidden structures.
Sentio reveals the structure behind every action.
Enterprise, SaaS, e-commerce, fintech, subscription, and consumer-scale product teams.
Sentio Customer Behavior Intelligence System · behavioral explanation infrastructure.
Distributed under operator agreement. access@sentiohq.net